Our guests have the right to cancel without penalty, provided they notify us in writing up to 30 days before the tour departure date, excluding paid and/or committed payments for airline tickets, accommodation, etc. If there are fewer than 31 days remaining until the trip start date, they may cancel by paying a penalty amounting to 50% of the remaining tour fee from the paid and/or committed amount; if there are 15 days or fewer remaining until the trip start date, they may cancel by paying the full tour fee as a penalty. If a cancellation is requested, since the cancellation/refund conditions for additional services such as domestic flight connections, visa service, and travel health insurance may vary depending on the time the cancellation is requested, information should be obtained in advance regarding refunds. No commitment can be made regarding cancellation refunds for additional services.