VISA
Ordinary Passport ✅ Visa required
Green Passport ❌ Visa not required
Service Passport ❌ Visa not required
Your passport must be valid for 6 months from the end date of the trip and must not be more than 10 years old.
For destinations requiring a visa, the visa application must be submitted with the documents specified in the “Documents Required for Visa” list that your agency will provide to you. To avoid problems with customs police at the border of the country to be visited due to torn, worn, wet and/or similarly damaged passports, such passports must be renewed, and if the country applies visas to citizens of the Republic of Türkiye, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. Since guests under the age of 18 travelling alone or with only one of their parents may be asked by police officers at entry and exit points to provide a document showing the joint consent of both parents, we recommend that our guests under 18 and their parents pay particular attention to this matter.
*Having a valid passport and/or having obtained a visa (for a visa-required destination/passport) does not mean that entry to the country is guaranteed. Passport control officers have the authority to refuse you entry to the country. Our agency is not responsible for this situation; responsibility belongs to the passenger.
*As of April 10, 2026, under the European Entry/Exit System (EES), which came into effect in European Union countries, passport control procedures at border crossings are carried out by collecting biometric data (fingerprints and facial recognition).
Due to this practice, situations such as congestion, long waiting times, system delays or failure to read biometric data may occur at airports and border gates.
These processes are entirely under the control of the relevant country's border security authorities, and our agency has no authority to intervene. Therefore, our agency cannot be held responsible for delays, waiting times or related disruptions to the program that may occur.
Guests are strongly advised to ensure that their passports are physically suitable, that there are no conditions that could prevent biometric data collection (cuts, wounds, excessive cream, etc.), and that they allow sufficient time for border procedures. “This practice is an international security procedure, and all guests purchasing the tour are deemed to have accepted this process.”
CURRENCY
The currency used in European countries is the Euro. It is recommended that you carry small amounts of Euros with you.
TIME ZONE
Italy is 1 hour behind Türkiye during the summer time zone. For example, when it is 18:30 in Türkiye, it is 17:30 in Italy.
FOOD CULTURE
Italian cuisine; with fresh and natural ingredients at the forefront, Italian cuisine is among the world's most popular cuisines with its pasta, pizza, olive oil, cheese and seafood. Pizza, Risotto, Lasagna, Ravioli, Gnocchi, Tiramisu and Gelato are the main delicacies that have become symbols of Italy.
ELECTRICAL OUTLETS
The electrical outlets used in Italy are generally compatible with those in Türkiye. However, since different types of outlets may be encountered in some older facilities, it is recommended that you carry a plug converter (adapter) so that you can use your electronic devices without problems.
SHOPPING
Shopping opportunities are available at shopping malls located in city centers and at small stalls selling souvenirs.
TOURS & OPTIONAL TOURS and ACTIVITIES
*All City and Cultural Tours listed in the program are included in the price.
*If optional tours and activities or program options such as boat trips are explicitly stated in the program, they are organized with a minimum participation requirement of 15 people, and participation is not mandatory. If the required number is not reached, the excursions may not take place, or the prices, content and vehicles to be used for optional tours/activities may vary according to the number of participants. In addition, the days and times of extra tours/activities may be changed by the guide depending on the opening/closing status of museums, archaeological sites or venues at the destinations and on weather conditions.
*The Agency reserves the right to change the tour itinerary when deemed necessary, provided that the content remains the same.
*Excursions or tours that are not permitted for any reason by local authorities or for other reasons will not take place. The Agency cannot be held responsible for the inability to carry out these excursions or tours.
ACCOMMODATION
During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified km.
*Triple rooms may be provided depending on hotel availability, and the bed provided for the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds consist of beds known as folding beds and coach beds, participants booking for a 3rd person and/or child are deemed to have declared that they accept the possible lack of space and bed type in the rooms.
*Child discounts are valid for children staying with 2 adults and belonging to the age group specified in the pricing section.
*Breakfasts included in the tour program and served at hotels are provided in accordance with the breakfast culture of the country visited.
*Due to possible disruptions and technical problems reported to us by hotel management, our agency reserves the right to change the names of the hotels, provided that their category remains the same.
CLOTHING and NECESSARY ITEMS
During the autumn and winter periods, we recommend that you bring clothing in which you can move comfortably and that will keep you warm, as well as an umbrella and a lightweight raincoat. In addition, we recommend bringing a camera, video camera, chargers for these devices and spare memory cards.
ABOUT AIR TICKETS and FLIGHTS
*Before the tour date, our agency will share the flight times and flight ticket reservation number information. Since this is a group reservation, you can complete your baggage and customs procedures at the specified time and counter with only your passport, even without your ticket. Our check-in procedures are carried out by our agency.
*During registration, the name as stated in the passport, date of birth, passport number and identity number must be entered into the system. Flight tickets are issued according to this information. No-show fees arising from the cancellation or changes of flight tickets due to incorrect information will be charged to the guests.
*Our agency is not responsible for losses arising from payments made to hotels and airline companies in cases where you are unable to participate because you are late for the flight or unable to catch the relevant flight for reasons related to your own circumstances.
*Our agency acts as an intermediary between the airline and the passenger and is subject to the Hague Protocol of 28.09.1955. There may be a risk of delays on scheduled and charter flights, or the times may change before the existing tour and flight. Routes may change depending on the city where the aircraft lands. All times must be confirmed 48 hours before the departure dates. Our agency is obliged to notify you of these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that flight details may change.
*Children aged 0-2 do not pay airport tax and airport service fees.
FLIGHT DURATIONS
Izmir ✈︎ Rome ⏱︎ 2 hr 30 min
Rome ✈︎ Izmir ⏱︎ 2 hr 20 min
TRANSPORTATION and LOCAL TRANSPORTATION SERVICES
*Seat belts must be fastened during the journey. For passengers aged 0-4, it is mandatory to bring a “child car seat.” Our agency cannot be held responsible for traffic fines or penalties imposed due to failure to comply with the rules.
*Vehicle seat numbers provided in the countries to be visited may differ in direction, location or position, even if they are as purchased. Seating arrangements are made in accordance with the vehicle conditions of the country concerned.
*All vehicles provided by local vehicle service providers for transportation and transfer services are inspected in accordance with European Union rules and conditions. Vehicles that pass inspection provide service as long as they are comfortable and defect-free, regardless of their model or age.
*Including the tours specified in the program, if tours cannot be carried out because local authorities do not permit visits or entry at the relevant day and time, because roads are closed due to an event, or because of weather conditions, our Agency is not responsible for the inability to carry out such tours. Some tours may be conducted by public transportation or on foot, where possible, on closed roads or at points where vehicle access is not permitted.
*During your trip, seat numbers are assigned and fixed according to the order of reservation. Even if the assigned seat numbers are the same in the numbering, their direction, location or position may differ. Seating arrangements are made in accordance with the vehicle conditions of the country concerned.
*During your trip, seat numbers are assigned and fixed according to the order of reservation. Even if the assigned seat numbers are the same in the numbering, their direction, location or position may differ. Seating arrangements are made in accordance with the vehicle conditions of the country concerned.
LOSSES, OFFICIAL DOCUMENTS, PASSPORT and IDENTITY LOSSES
*When leaving the hotels where you stay during your trip, please make sure that you have taken all your belongings. If forgotten belongings are found, the costs incurred in delivering them to the country and/or person concerned belong to the owner of the belongings.
*In the event that your passport is lost or stolen, the Agency representative/guide must continue the tour program as promised by the agency to the other travelling guests; therefore, they should be aware that they must handle all organization related to passport procedures, returning or joining the tour in the country where the loss/theft occurred at their own responsibility. Our Agency accepts no responsibility for any difficulties or problems that may arise in this regard.
*The Agency is not responsible for items forgotten, lost or stolen during the tour.
HEALTH
We do not expect you to encounter any problem threatening your health in the meals you may have at the region's good restaurants. Nevertheless, we recommend that you be careful about eating and drinking when you are not with the group, consume only bottled water, avoid ice, milk and dairy products, consume meat and fish products that you are sure have been thoroughly cooked, and choose fruits such as bananas and pineapples that can be peeled.
We strongly recommend that you obtain a report and invoice from the healthcare units where you receive treatment for health problems or injuries that may occur due to reasons beyond your control. This will be beneficial if you need them for insurance procedures.
We strongly recommend that you obtain a report and invoice from the healthcare units where you receive treatment for health problems or injuries that may occur due to reasons beyond your control. This will be beneficial if you need them for insurance procedures.
TRAVEL HEALTH and CANCELLATION INSURANCE
*The insurance arranged by our Agency for your travel provides coverage for Professional Liability Insurance, which the Association of Turkish Travel Agencies requires agencies to have, and travel health insurance. Travel health coverage is valid for those aged 0-65. Guests over the age of 65 must obtain insurance by paying an additional premium. We recommend that you obtain Travel and Health Insurance for every trip in order to ensure your coverage.
*However, it should be known that this insurance does not cover unconditional and unrestricted cancellations. In the event of force majeure, cancellations are covered following the submission and evaluation by the relevant insurance company of reports concerning non-chronic and sudden illnesses, accidents and such adverse circumstances affecting a first-degree relative. These evaluations are carried out by the relevant healthcare and insurance company healthcare institutions and are outside the scope of our agency's responsibility.
ABOUT THE CONTRACT and CANCELLATIONS
*For tours with flights, there is an unconditional cancellation right up to 30 days before the tour departure date. For cancellations made more than 30 days in advance (25 days before the tour departure date), the remaining amount will be refunded after deducting the flight ticket and non-refundable operational expenses. There is no right to a refund for cancellations made less than 25 days before the tour departure date. The amount is payable by the consumer as compensation.
*All guests are deemed to have purchased the tour by agreeing to comply with the terms and rules separately specified under the headings above. It is an integral part of the Tour Registration Agreement.