VISA
Ordinary Passport ❌Visa not required
Green Passport ❌ Visa not required
Service Passport ❌ Visa not required
You must have a passport valid for 6 months from the end date of travel and not older than 10 years.
In order to avoid problems with customs police at the border crossing of the country to be visited due to torn, worn, wet, and/or similarly damaged passports, the mentioned passports should be renewed, especially passports extended with a stamp during the pandemic period must absolutely be renewed. Otherwise, responsibility belongs to the passenger. Since our guests under 18 may be asked for a document showing the joint consent of the parents by the police officer on duty at entry and exit points of the country when traveling alone or with only one of their parents; we recommend that our guests under 18 and their parents be sensitive on this issue.
*Having a valid passport does not mean that entry into the country is guaranteed. The passport police have the authority to refuse your entry into the country. Our agency is not responsible for this situation; responsibility belongs to the passenger.
CURRENCY
The currency used in Uzbekistan is the Uzbekistan Som (UZS). Cash is widely used for daily expenses; especially in local markets and small businesses, the local currency is preferred.
In Kazakhstan, the currency is the Kazakhstani Tenge (KZT). Although credit card use is common in large cities, it is recommended to carry local currency for small expenses.
It is useful to have US Dollars (USD) with you.
TIME ZONE
Uzbekistan is 2 hours ahead of Turkey (UTC+5). In Kazakhstan, although the time zone varies by region, it is 3 hours ahead of Turkey (UTC+6).
FOOD CULTURE
Uzbek cuisine; shaped by the influence of Silk Road culture, stands out with its traditional flavors dominated by meat and pastries. While rice, lamb, vegetables, and spices form the basis of the cuisine, the dishes are generally filling and sharing-oriented. Plov (Pilaf), Manti, Lagman, and Samsa are among the best-known dishes of Uzbek cuisine.
Kazakh cuisine; reflects the traces of nomadic Turkic culture and is notable for its meat- and dairy-based structure. While horse and mutton have an important place in traditional cuisine, pastries and fermented dairy products are widely consumed. Beshbarmak, Kazy (horse sausage), Baursak and Kumis are among the main delicacies representing Kazakh cuisine.
ABOUT THE TRAIN JOURNEY
*During the intercity trips we will take with Uzbekistan’s famous Afrosiyob High-Speed Train and Jaloliddin Manguberdi High-Speed Train, departure time changes may occur, and this situation is entirely under the control and decision of the local authorities and the National Railways administration.
ELECTRICAL OUTLETS
The electrical outlets used in Uzbekistan and Kazakhstan are generally compatible with Turkey. However, since different outlet types may be encountered in some older facilities, it is recommended that you bring an outlet converter (adapter) so that you can use your electronic devices without problems.
SHOPPING
Shopping is available at shopping malls in city centers and small stalls selling souvenirs, as well as at local markets.
TOURS and ACTIVITIES
*All City and Cultural Tours written in the program are included in the price.
*The agency reserves the right to change the tour route when deemed necessary, provided that the content remains the same.
*Excursions or tours that are not allowed to be visited or entered by local authorities or for different reasons are not carried out. The Agency cannot be held responsible for the inability to carry out such excursions or tours.
ACCOMMODATION
*During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at a distance greater than the stated kilometers.
*Triple rooms may be provided depending on hotel availability, and the bed offered to the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds are foldable and known as coach beds, participants are deemed to have declared that they accept the possible cramped conditions in the rooms and the bed type in 3rd person and/or child reservations.
*Child discounts are valid for children staying with 2 adults and matching the age group specified in the pricing section.
*Breakfasts taken at hotels from the services included in the tour program are served in accordance with the breakfast culture of the country being visited.
*In the event of possible disruptions or technical problems reported to us by the hotel management, our agency reserves the right to change the hotel names provided that the category of the hotels remains the same.
CLOTHING and REQUIRED ITEMS
For Autumn and Winter:
We recommend choosing clothing that will allow you to move comfortably in autumn and winter while also keeping you warm. In case of possible weather changes, layered clothing, a light raincoat, and an umbrella will be useful. We also recommend bringing comfortable walking shoes, personal care products, a camera, a video camera, chargers for these devices, spare memory cards, and portable chargers.
ABOUT AIRLINE TICKETS and FLIGHTS
*Flight times and airline ticket reservation number information are shared by our agency before the tour date. Due to group reservations, you can complete your baggage and customs procedures at the specified time and counter with only your passport, even without your ticket. Our agency performs the check-in procedures.
*During registration, the name on the passport, date of birth, passport and ID number must be entered into the system. Airline tickets are issued based on this information. Cancellations or changes to airline tickets arising from incorrect information will incur the no-show fee, which will be charged to guests.
*In cases where you cannot join the flight because you are late for the flight or due to your own reasons and you have missed the plane, our agency is not responsible for the losses arising from payments made to hotels and airlines.
*Our agency is an intermediary between the airline and the passenger and is subject to the Hague Protocol of 28.09.1955. There may be a risk of delays on scheduled and charter flights, or times may change before the existing trip and flight. Routes may vary depending on the city where the plane lands. All times must be confirmed 48 hours before departure dates. Our agency is obliged to notify these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that flight details may change.
*Children between 0-2 years old do not pay airport tax and airport service fee.
FLIGHT DURATIONS
Antalya ✈︎ Izmir ⏱︎ 1 hr 5 min
Izmir ✈︎ Tashkent ⏱︎ 4 hr 30 min
Tashkent ✈︎ Izmir ⏱︎ 5 hr 25 min
Izmir ✈︎ Antalya ⏱︎ 1 hr 5 min
TRANSPORTATION and LOCAL TRANSPORTATION SERVICES
*You are required to wear seat belts during the journey. For passengers aged 0-4, it is mandatory to bring a “vehicle baby seat.” If the rules are not followed, our agency cannot be held responsible for any traffic fines or penalties imposed.
*All vehicles provided by local vehicle service providers for transportation and transfer services are inspected in accordance with the rules and conditions of Uzbekistan and Kazakhstan. Regardless of the model and age of the vehicles that pass inspection, they provide service if they are comfortable and flawless.
*Including the tours specified in the program, when local authorities do not allow visits or entry on the day and time of the tour, or when the tour becomes impossible due to closed roads because of any event or weather conditions, our Agency is not responsible for the inability to carry out the mentioned tours. Some tours may be carried out by public transportation or on foot, where possible, in areas with closed roads or where vehicle access is not permitted.
*During your trip, seat numbers are assigned and fixed according to the order of reservation. Even if the given seat numbers are the same in numbering, the direction, place, or position may differ. Seating is arranged according to the vehicle conditions in the current country.
LOSSES, OFFICIAL DOCUMENTS, PASSPORT AND ID LOSSES
*When leaving the hotels where you stay during your trip, please make sure you have taken all of your belongings. If forgotten items are found, the costs incurred in delivering them to the country and/or person belong to the owner of the item.
*In the event that your passport is lost or stolen, since the Agency official/guide is obliged to continue with the Tour Program for the other traveling guests as promised by the agency; they should know that they will act on their own responsibility regarding all arrangements related to passport procedures, return, or joining the tour in the country where the loss/theft occurred. Our Agency accepts no responsibility for any difficulties or problems that may arise in this regard.
*The Agency is not responsible for items forgotten, lost, or stolen during the tour
HEALTH
*We do not think there will be any problem threatening your health in meals taken at good restaurants and hotels in the region. However, when you are not with the group, we recommend being careful about food and drink, definitely consuming bottled water, avoiding ice, milk, and dairy products, eating meat and fish products that you are sure are well cooked, and for fruit, eating fruits with peel that can be removed, such as bananas and pineapples.
*We strongly recommend that you obtain a report and invoice from the health facilities where you receive treatment for health problems or injuries that may occur for reasons beyond your control. It will be beneficial for you in insurance-related procedures if needed.
PAYMENT METHOD
*You can make your payments through the banks clearly specified on our website, or, when necessary, by credit card.
*Whatever currency and amount were used for payments made during the tour registration; refunds in case of cancellation/refund will also be made in the same currency and amounts.
TRAVEL HEALTH AND CANCELLATION GUARANTEE
*The insurance arranged by our Agency for your travel in question is within the scope of the Professional Liability Insurance mandated for agencies by the Association of Turkish Travel Agencies and the travel health coverage that will protect you. Travel health coverage is valid for ages 0-65. Our guests over 65 must take out insurance by paying an additional premium. We recommend that you always take out Travel and Health Insurance for every trip to protect yourself.
*However, it should be known that this insurance does not cover unconditional and unconditional cancellations; in case of force majeure, non-chronic and sudden illnesses, accidents, and in the event of these adverse conditions affecting a first-degree relative, the reports to be obtained are submitted to the relevant insurance company and evaluated, and cancellations are included within the scope. These evaluations are made by the relevant Health and Insurance Company health institutions and are outside the scope of our agency's responsibility.
ABOUT THE CONTRACT AND CANCELLATIONS
*In tours with flights, there is an unconditional right to cancel up to 30 days before the tour departure date. For cancellations over 30 days (25 days before the tour departure date), the airline ticket and non-refundable operational expenses are deducted and the remaining amount is refunded. Cancellations made less than 25 days before the tour departure date do not qualify for a refund. It is paid as compensation by the consumer.