IMPORTANT NOTES TO BE AWARE OF
• Prices are calculated per person based on double occupancy.
• Hotel standards in Italy may be lower than those in Turkey.
• Hotel check-in times are between 15:00–17:00, and check-out times are between 10:00–12:00.
• If multiple hotel options are offered for the same destination and/or only the hotel category is specified, the hotels to be stayed at will be notified to you 48 hours before the tour departure date.
• Due to high occupancy, changes may occur in hotels; however, the hotel category will not change.
• In some hotels, twin (TWIN) beds may be provided. During the hotel stay, requests for room type changes are subject to the hotel's discretion.
• We kindly request that prices be checked prior to completing the purchase.
ACCOMMODATION & ROOM ARRANGEMENTS
Triple rooms are subject to hotel availability and the third bed may be smaller than a standard bed. It is typically arranged as 1 large bed + 1 extra bed. Extra beds are portable and foldable. This arrangement is considered accepted by the guest.
Child discounts apply only to one child who stays in the same room with two adults and meets the age criteria.
Breakfasts at hotels are served in a continental style, appropriate to the culture of the country visited, and in some cases may be served in a separate hall for groups.
VISA & PASSPORT INFORMATION
A Schengen visa is required for Turkish citizens. For visa application, an application must be made through our agency with a passport valid for at least 6 months from the travel end date and necessary documents.
Guests holding green passports must renew their passports if they were issued more than 10 years ago. Otherwise, they may not be admitted to the country or allowed to board the flight.
Green passport holders are exempt from visas, but passports must have a validity of at least 6 months.
Having a visa does not guarantee entry into the country. The decision to enter lies with the border police. Our company is not responsible for this situation.
Our company is not responsible for any issues arising from worn, wet, or damaged passports. Therefore, passports must be in suitable condition.
Guests under 18 years old traveling alone or with only one parent require a notarized consent letter. Problems may occur during entry and exit from the country without this document.
Tours & Excursions
The panoramic city tours specified in the program are introductory tours lasting approximately 2–3 hours, conducted from inside the vehicle with a guide's commentary. They do not include entrance fees to museums and historical sites.
Tours may be cancelled or their content changed due to restrictions imposed by local authorities, road closures, or unfavorable weather conditions. In such cases, our company is not responsible. In necessary situations, tours may be conducted using public transport or on foot.
OTHER MATTERS
No cancellations or changes can be made to tours with promotional or early reservation campaigns.
Our company acts as an intermediary between the passenger and the airline and is subject to the Hague Protocol dated 28.09.1955. Delays and schedule changes may occur in scheduled or special flights. These situations are considered pre-accepted by guests. Children aged 0–2 do not pay airport taxes or service charges.
TOUR PARTICIPATION CONDITIONS
The tour program is organized subject to a minimum participation requirement. If sufficient participation is not achieved, cancellation information will be sent to you via your agency no later than 21 days before the tour departure date.