PARTICIPATION REQUIREMENT
This tour is operated with a minimum participation requirement of 30 people. If sufficient participation is not achieved, the final cancellation notice date is 20 days before the tour start date. The tour canceled due to insufficient participation will be notified to you through our agency.
VISA and PASSPORT
Ordinary Passport Visa required
Green Passport Visa not required
Service Passport Visa not required
You must have a passport valid for 6 months from the end date of travel and not older than 10 years.
For destinations requiring a visa, the visa application must be made with the documents specified in the “Documents Required for Visa” list that your agency will provide to you. In order to avoid any problems with customs police at the border crossing of the country to be visited due to torn, worn, wet and/or similarly damaged passports; such passports must be renewed, and if it is a country that applies a visa to T.R. citizens, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. Since our guests under 18 may be asked by the police officer on duty at the country entry/exit points for a document showing the joint consent of the parents when traveling alone or with only one of their mother or father; we recommend that our guests under 18 and their parents be careful about this matter.
*Having a valid passport and/or having obtained a visa (for the destination/passport requiring a visa) does not mean that entry into the country will be granted. Passport control has the authority to refuse you entry into the country. Our agency is not responsible for this situation; responsibility belongs to the passenger.
Sample Hotels:
LISBON Accommodation:
1st Tour – 27 July: 4*Ramada by Wyndham Lisbonv.b
2nd Tour – 21 September: 4* Ramada by Wyndham Lisbon v.b
3rd Tour – 5 October: 4* VIP Executive Art's v.b
4th Tour – 19 October: 4* Radisson Blu Lisbon v.b
COIMBRA Accommodation:
1st Tour – 28 July: 4* Hotel Coimbra Aeminium affiliated by Melia v.b
2nd Tour – 22 September: 4* NH Coimbra Dona Ines v.b
3rd Tour – 6 October: 4* Hotel Coimbra Aeminium affiliated by Melia v.b
4th Tour – 20 October: 4* Hotel Coimbra Aeminium affiliated by Melia v.b
PORTO Accommodation:
1st Tour – 29 July: 4* Hf Ipanema Portov.b
2nd Tour – 23 September: 4*Holiday Inn Porto Gaia v.b
3rd Tour – 7 October: 4* Novotel Porto Gaia v.b
4th Tour – 21 October: 4* AC Porto by Marriott v.b
LISBON Accommodation:
1st Tour – 30 July: 4* Ramada by Wyndham Lisbon v.b
2nd Tour – 24 September: 4* VIP Executive Art's v.b
3rd Tour – 8 October: 4* Ramada by Wyndham Lisbon v.b
4th Tour – 22 October: 4* VIP Executive Art's v.b
CURRENCY
The official currency in Portugal is the Euro (EUR), and it is widely used throughout the country.
TIME ZONE
Portugal uses Western European Time (WET) and is 3 hours behind Turkey.
CUISINE
Portuguese cuisine; due to Brazil’s indigenous peoples, African peoples, and former colonies in Asia, the Portuguese have encountered many flavors from different cultures and have gradually adapted these tastes into their own cuisine. With the strong influence of its maritime past, seafood is at the center of the cuisine; fish, potatoes, rice, bread, and olive oil are among the most commonly used basic ingredients. Bacalhau (salted cod), Caldo Verde (kale soup), and Sardinhas Assadas (grilled sardines) are among the standout flavors of Portuguese cuisine. Among desserts, Pastel de Nata (Belém tart) has become the country’s symbol.
POWER OUTLETS
The electrical outlets used in Portugal are compatible with Turkey. Therefore, no additional plug adapter is required for your electronic devices.
SHOPPING
Shopping opportunities are available in shopping centers located in city centers and from small stalls selling souvenirs.
TOURS & OPTIONAL TOURS and ACTIVITIES
*All City and Culture Tours written in the program are included in the price.
*If optional tours and activities or program options such as boat rides are expressly stated in the program, they are operated with a minimum participation requirement of 15 people and there is no obligation to participate. If sufficient numbers are not reached, the excursions cannot be carried out, or the prices, content, and vehicle to be used for optional tours / activities may vary according to the number of participants. In addition, the days and times of extra tours / activities may be changed by the guide according to the opening/closing status of the museums, ruins, or venues at the places to be visited and according to weather conditions.
*The agency reserves the right to change the tour route when deemed necessary, provided that the content remains the same.
*Excursions or tours that are not permitted by local authorities or for other reasons to be visited or entered for any reason will not be carried out. The Agency cannot be held responsible for the inability to carry out such excursions or tours.
ACCOMMODATION
During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified km.
*Triple rooms may be provided depending on hotel availability, and the bed offered to the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds are folding beds or coach beds, participants making 3rd person and/or child reservations are deemed to have declared that they accept the possible cramped conditions in the rooms and the type of bed.
*Child discounts are valid for children staying with 2 adults and matching the age group specified in the pricing section.
*Breakfasts taken at the hotel from the services included in the tour program are served in accordance with the breakfast culture of the country where you are staying.
*In the event of possible disruptions, our agency, due to technical problems reported to us by hotel management, reserves the right to change hotels provided that their category remains the same.
CLOTHING and NECESSARY ITEMS
For the summer season, we recommend bringing t-shirts that can be easily put on and taken off, short- and long-sleeved shirts, cotton trousers, shorts, comfortable walking shoes, a light jacket for the evenings, and a thin sweater. In addition, we recommend bringing a hat, sunglasses, sunscreen, earplugs for possible noise, a camera, video camera and their chargers, spare memory cards, and chargers. For the autumn and winter periods, we recommend clothing that will keep you warm and allow you to move comfortably, an umbrella, and a light raincoat.
ABOUT AIRLINE TICKETS and FLIGHTS
*Before the tour date, flight times and the reservation number information for the airline tickets are shared by our agency. Since it is a group reservation, you can have your baggage and customs procedures completed at the specified time and counter with only your passport, even without your ticket. Our agency handles the check-in procedures.
*At the time of registration, the name, date of birth, passport and ID number as shown in the passport must be entered into the system. Airline tickets are issued according to this information. Cancellation or change fees for airline tickets resulting from incorrect information will be charged to the guests as a no-show fee.
*In cases where you are unable to participate due to being late for the flight or not being able to catch the plane for reasons related to your own circumstances, our agency is not responsible for the losses arising from payments made to hotels and airline companies.
*Our agency is an intermediary institution between the airline and the passenger and is subject to the Hague Protocol dated 28.09.1955. On scheduled and special flights, there may be a risk of delay, or times may change before the current tour and flight. Routes may vary depending on the city where the aircraft lands. All times must be confirmed 48 hours before the departure dates. Our agency is obliged to notify these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that flight details may change.
*Children aged 0-2 do not pay airport taxes and airport service fees.
FLIGHT TIMES
Izmir ✈︎ Lisbon ⏱︎ 4 hr 50 min
Lisbon ✈︎ Izmir ⏱︎ 4 hr 15 min
TRANSPORTATION and LOCAL TRANSPORTATION SERVICESİ
*It is mandatory to fasten your seat belts during the journey. For passengers aged 0-4, it is mandatory to bring a “child car seat” for the vehicle. If the rules are not followed, our agency cannot be held responsible for any traffic fines or penalties to be applied.
*All vehicles offered by local vehicle service providers for transportation and transfer services are inspected in accordance with European Union rules and conditions. Vehicles that pass inspection provide service as long as they are comfortable and flawless, regardless of their model and age.
*Including the tours specified in the program, in cases where on the day and time of the tour local authorities do not permit visits or entry, or where the tour becomes impossible due to closed roads because of any event or due to weather conditions, our agency is not responsible for the inability to carry out the mentioned tours. Some tours may, where possible, be carried out by public transportation or on foot in places with closed roads or where vehicle access is not permitted.
*During your trip, seat numbers are assigned and fixed according to the order of reservation. Even if the assigned seat numbers are the same in numbering, they may differ in direction, position, or location. Placement is made according to the vehicle conditions of the country concerned.
LOSS, OFFICIAL DOCUMENTS, PASSPORT and ID LOSSES
*When leaving the hotels where you stay during your trip, please make sure you have taken all your belongings with you. In the event that forgotten items are found, the expenses incurred in delivering them to the country and/or person shall be borne by the owner of the item.
*In the event that your passport is lost or stolen, since our Agency official/guide must continue the Tour Program for the other traveling guests as promised by the agency; they should know that they will act on their own responsibility regarding all arrangements related to passport procedures, return, or joining the tour in the country where the loss/theft occurs. Our agency does not accept responsibility for any difficulties or problems arising in this regard.
*The Agency is not responsible for items forgotten, lost, or stolen during the tour
HEALTH
*We do not think that you will encounter any problems threatening your health with meals taken at the region’s good restaurants and hotels. However, when you are not with the group, we recommend that you be careful about food and drink, definitely consume bottled water, avoid ice, milk and dairy products, consume meat and fish products that you are sure are well cooked, and eat fruits whose skins can be peeled, such as bananas and pineapples.
We strongly recommend that, in the event of health problems or injuries that may occur for reasons beyond your control, you obtain a report and invoice from the health facilities where you receive treatment. This will be beneficial if you need it for insurance-related procedures.
TRAVEL HEALTH and CANCELLATION COVER
*The insurance arranged by our Agency for your said Trip covers you within the scope of the Professional Liability Insurance made mandatory for agencies by the Turkish Association of Travel Agencies and travel health. Travel Health coverage is valid for ages 0-65. Our guests over 65 must obtain insurance by paying a surcharge. We recommend that you always obtain Travel and Health Insurance for every trip to ensure your protection.
*However, it should be known that this insurance does not cover unconditional cancellations; in the event of force majeure, non-chronic and sudden illnesses, accidents, and in the case of such adverse events affecting first-degree relatives, the reports to be obtained are submitted to the relevant insurance company and are considered within the cancellation coverage after evaluation. These evaluations are carried out by the relevant Health and Insurance Company’s health institutions and are outside the scope of our agency’s responsibility.
PAYMENT METHOD
*You may make your payments in cash to the extent permitted by law, or by transfer through the banks clearly stated on our website, and if necessary, you may also make them with your Credit Card.
*Regardless of the currency and amount used at the time of tour registration, in the event of cancellation/refund, the refund will be made in the same currency and amounts.
ABOUT THE CONTRACT and CANCELLATIONS
*For tours with flights, there is an unconditional right to cancel up to 30 days before the tour departure date. For cancellations exceeding 30 days (25 days before the tour departure date), the remaining amount will be refunded after deduction of the airline ticket and non-refundable operational expenses. Cancellations made less than 25 days before the tour departure date are not refundable. It shall be paid as compensation by the consumer.
*All guests are deemed to have purchased the tour by accepting to comply with the conditions and rules separately stated under the headings above. It is an integral part of the Tour Registration contract.