PARTICIPATION REQUIREMENT
This tour is operated with a minimum participation requirement of 30 people. If sufficient participation is not reached, the final cancellation notice date is 20 days before the tour start date. The tour canceled due to insufficient participation will be notified to you through our agency.
VISA and PASSPORT
Ordinary Passport Visa required
Green Passport Visa not required
Service Passport Visa not required
You must have a passport valid for 6 months from the end date of travel and not older than 10 years.
For destinations requiring a visa, the visa application must be made with the documents specified in the “Documents Required for Visa” list that your agency will provide to you for the visa application. In order to avoid problems with customs police at the border of the country to be visited due to torn, worn, wet and/or similarly damaged passports; such passports must be renewed, and if it is a country applying visas to citizens of the Republic of Türkiye, the relevant visa must be in the new passport. Otherwise, the responsibility belongs to the passenger. Since our guests under the age of 18 may be asked by the police officer at the country’s entry and exit points to present a document showing the mutual consent of the parents when traveling alone or with only one parent; we recommend that our guests under 18 and their parents pay attention to this matter.
*Having a valid passport and/or obtaining a visa (for destinations/passports that require a visa) does not mean that you will be allowed entry into the country. The passport police have the authority to refuse entry. Our agency is not responsible for this situation; responsibility belongs to the passenger.
BARCELONA Accommodation:
Accommodation: 4* Alexandre Frontair Congress etc.: (Tour 1 / Tour 2 / Tour 3 / Tour 4 / Tour 5)
MURCIA Accommodation :
Accommodation: 4* Hotel Nelva etc.: (Tour 1 / Tour 2 / Tour 3 / Tour 4 / Tour 5)
GRANADA Accommodation:
Accommodation: 5* Hotel Granada Palace etc. (Tour 1 / Tour 2 / Tour 3 / Tour 4 / Tour 5)
SEVILLA Accommodation:
Accommodation: 4*Exe Gran Hotel Solucar (Tour 1 / Tour 2 / Tour 3 / Tour 4 / Tour 5)
LISBON Accommodation:
Accommodation: 4*Hotel Massa Campo Grande etc. (Tour 1 / Tour 2 / Tour 3 / Tour 4 / Tour 5)
PORTO Accommodation:
4* Hotel Black Tulip Porto etc., (Tour 1 / Tour 3 / Tour 4 / Tour 5)
4* Oca Oriental Porto Hotel etc. (Tour 2)
MADRID Accommodation:
4* Hotel Santos Praga etc. (Tour 1 / Tour 2 / Tour 3 / Tour 4 / Tour 5
CURRENCY
The currency used in European countries is the Euro. We recommend that you carry a small amount of Euros with you.
TIME ZONE
Europe is 1 hour behind Türkiye during daylight saving time and 2 hours behind during winter time.
For example, when it is 18:30 in Türkiye in summer, it is 17:30 in Europe.
FOOD CULTURE
You must try the 5 most famous delicacies of Spanish cuisine. Paella, the most famous dish, is a saffron rice dish prepared with seafood or meat and can be shared. As snacks, Tapas, Gazpacho (Cold Tomato Soup), Tortilla Española (Spanish Omelet), and Churros con Chocolate (Chocolate Dessert) are essential. In Portugal, Bacalhau (Salted Cod Fish – National Delicacy), Pastel de Nata (Famous Portuguese Dessert) or the Belem Tart we will taste, and Francesinha (Porto’s Famous Sandwich) are among the must-tries.
POWER OUTLETS
Power outlets are the same as in Türkiye.
SHOPPING
There are shopping opportunities in shopping centers located in city centers and at small souvenir stalls. In addition, during the famous Las Rozas Village Outlet tour in Barcelona, you can find famous brands at affordable prices.
TOURS & OPTIONAL TOURS and ACTIVITIES
*All City and Cultural Tours written in the program are included in the price.
*If optional tours and activities or program options such as boat trips are clearly stated in the program, they are operated with a minimum participation requirement of 15 people, and participation is not mandatory. If sufficient numbers are not reached, excursions cannot be held, or optional tour/activity prices, content, and the vehicle used may vary depending on the number of participants. In addition, the days and times of extra tours/activities may be changed by the guide according to whether the museums, archaeological sites, or venues at the destinations are open/closed and according to weather conditions.
*The agency reserves the right to change the route of the tour when deemed necessary, provided that the content remains the same.
*Excursions or tours that are not permitted to be visited or entered by local authorities or for any reason due to different causes will not be operated. The Agency cannot be held responsible for the inability to carry out these excursions or tours.
CLOTHING and NECESSARY ITEMS
For the summer season, we recommend that you bring T-shirts, short- and long-sleeved shirts that can be easily put on and taken off, cotton pants, shorts, comfortable walking shoes, a light jacket and a thin sweater for the evenings. In addition, we recommend bringing a hat, sunglasses, sunscreen, earplugs against possible noise, a camera, video camera and their chargers, spare memory cards, and chargers. For the autumn and winter period, we recommend clothing that allows free movement and keeps you warm, as well as an umbrella and a light raincoat.
ACCOMMODATION
During fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified km.
*Triple rooms may be provided depending on hotel availability, and the bed offered to the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds are foldable beds and so-called coach beds, participants are deemed to have accepted the possible cramped space in the rooms and the bed type for 3rd person and/or child reservations.
*Child discounts apply to children staying with 2 adults and matching the age group specified in the pricing section.
*Breakfasts taken at the hotel among the services included in the tour program are served according to the breakfast culture of the country where you are staying.
*For possible issues arising from technical problems reported to us by the hotel management, our agency reserves the right to change hotel names, provided that the category of the hotels remains the same.
AIRLINE TICKETS and FLIGHTS
*Flight times and airline ticket reservation number information are shared by our agency before the tour date. Due to group reservations, even without your ticket, you can have your baggage and customs procedures completed at the specified time and counter using only your passport. Check-in procedures are carried out by our agency.
*During registration, the name, date of birth, passport, and ID number on the passport must be entered into the system. Airline tickets are issued according to this information. Ticket cancellations or changes arising from incorrect information will result in no-show charges being passed on to guests.
*Our agency is not responsible for any losses arising from your inability to join the trip due to missing the flight or not being able to catch the plane for reasons related to your own circumstances.
*Our agency is an intermediary institution between the airline and the passenger and is subject to the Hague Protocol dated 28.09.1955. There may be a risk of delays on scheduled and special flights, or times may change before the current trip and flight. Routes may vary depending on the city where the plane will land. All times must be confirmed 48 hours before the departure dates. Our agency is obliged to notify these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that flight details may change.
*Children aged 0-2 do not pay airport tax and airport service fees.
FLIGHT DURATIONS
Izmir ✈︎ Barcelona ⏱︎ 3 hr 40 min
Madrid ✈︎ Izmir ⏱︎ 4 hr 20 min
LOSS, OFFICIAL DOCUMENTS, PASSPORT and ID LOSSES
*During your trip, when leaving the hotels you stay at, please make sure that you have taken all your belongings. If lost items are found, the costs incurred in delivering them to the country and/or person belong to the owner of the item.
*In the event that your passport is lost or stolen, since our Agency representative/guide must continue the Tour Program for the other traveling guests as committed by the agency; they should know that they will act on their own responsibility regarding all organization related to passport procedures, return, or joining the tour in the country where the loss/theft occurred. Our Agency does not accept responsibility for any difficulties or problems that may arise in this regard.
*The Agency is not responsible for items left behind, lost, or stolen during the tour.
TRANSPORTATION and LOCAL TRANSPORTATION SERVICES
*It is mandatory to wear seat belts during the journey. For our passengers aged 0-4, it is mandatory to bring a “vehicle baby seat.” In case of non-compliance with the rules, our agency cannot be held responsible for any traffic fines or penalties imposed.
*Even if the vehicle seat numbers provided in the countries to be visited are the same as those purchased, their direction, place, or position may differ. Seating is arranged according to the vehicle conditions of the relevant country.
*All vehicles offered by local vehicle service providers for transportation and transfer services are inspected in accordance with European Union rules and conditions. Vehicles that pass inspection provide service if they are comfortable and flawless, regardless of model or age.
*Including the tours specified in the program, in cases where the tour day and time coinciding with the tour are not allowed to be visited or entered by local authorities, or where the tour becomes impossible due to closed roads because of any event or due to weather conditions, our Agency is not responsible for the inability to carry out the tours in question. Some tours may, where possible, be conducted by public transportation or on foot at locations where roads are closed or vehicle entry is not permitted.
*During your trip, seat numbers are assigned and fixed according to the reservation order. Even if the assigned seat numbers are the same in numbering, direction, place, or position may differ. Seating is arranged according to the vehicle conditions of the relevant country.
HEALTH
We do not think there will be any problems threatening your health from meals taken at the region’s good restaurants and hotels. However, when you are not with the group, we advise you to be careful about what you eat and drink, to absolutely consume bottled water, to avoid ice, milk and dairy products, to consume meat and fish products that you are sure are well cooked, and to eat fruits that can be peeled, such as bananas and pineapples.
In the event of health problems or injuries that may arise due to reasons beyond your control, we strongly recommend that you obtain a report and invoice from the health facility where you receive treatment. This will be useful if needed for insurance-related procedures.
TRAVEL HEALTH and CANCELLATION COVER
*The insurance arranged by our Agency for this trip covers you within the scope of the Professional Liability Insurance required by the Turkish Association of Travel Agencies and the travel health coverage intended to protect you. Travel Health coverage is valid for ages 0-65. Our guests over 65 years of age must have their insurance arranged by paying a surcharge. We recommend that you always obtain Travel and Health Insurance for every trip to ensure your protection.
*However, it should be known that this insurance does not cover cancellations without restriction or condition; in case of force majeure, non-chronic and sudden illnesses, accidents, and in the event of such adverse situations affecting first-degree relatives, the reports to be obtained are submitted to the relevant insurance company for evaluation and are included in the cancellation coverage as a result. These assessments are carried out by the relevant Health and Insurance Company’s health institutions and are outside the scope of our agency’s responsibility.