Masquerading Christmas Markets Tour of Italy and the Dolomites with Direct Flight from Izmir

PARTICIPATION REQUIREMENT

This tour is operated with a minimum participation requirement of 30 people.  If sufficient participation is not achieved, the final cancellation notice date is 20 days before the tour start date. Any tour canceled due to insufficient participation will be notified to you through our agency. 

VISA

Ordinary Passport ✅ Visa required 
Green Passport   ❌  Visa not required
Service Passport  ❌ Visa not required   

You must have a passport valid for 6 months from the date the trip ends and not older than 10 years.
For destinations requiring a visa, the visa application must be submitted with the documents specified in the “Documents Required for Visa” list that your agency will send to you. In order to avoid any issues with customs police at the border of the country to be visited due to torn, worn, wet and/or similarly damaged passports; such passports should be renewed, and if the destination is a country that applies visas to Turkish citizens, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. Since our guests under 18 traveling alone or with only one of their parents may be asked by the officer at entry and exit points to present a document showing the mutual consent of both parents; we recommend that our guests under 18 and their parents be attentive to this matter. 
*Having a valid passport and/or having obtained a visa (for the visa-required destination/passport) does not mean that entry into the country will be allowed. The passport police have the authority to deny you entry. Our agency is not responsible for this situation; responsibility belongs to the passenger.
* As of April 10, 2026, within the scope of the European Entry/Exit System (EES) implemented in European Union countries, passport control procedures at border crossings are carried out by taking biometric data (fingerprint and facial recognition).
Due to this application, congestion, long waiting times, system delays, or biometric data not being readable may occur at airports and border gates.
These processes are entirely under the control of the relevant country’s border security units, and our agency has no authority to intervene. Therefore, our agency cannot be held responsible for any delays, waiting times, or resulting disruptions to the program.
It is strongly recommended that our guests’ passports be physically in suitable condition, that there be no conditions that could prevent biometric data collection (cuts, wounds, heavy cream, etc.), and that sufficient time be allowed for border procedures.
 “This application is an international security procedure, and all guests who purchase the tour are deemed to have accepted this process.”

CURRENCY

The currency used in European countries is the Euro. It is recommended that you carry small amounts of Euros with you.

TIME ZONE

Europe is 1 hour behind Turkey during daylight saving time and 2 hours behind during winter time.

For example, when it is 18:30 in Turkey in summer, it is 17:30 in Europe.

FOOD CULTURE

Italian cuisine leads the world’s most prominent flavors and offers an impressive taste experience with its delicious local menus. It is a cuisine you must experience in terms of Spaghetti, Pizza, and various Meat dishes.

POWER OUTLETS

Power outlets are the same as in Turkey.

SHOPPING

There are shopping opportunities at shopping malls in city centers and at small stalls selling souvenirs.

TOURS & OPTIONAL TOURS and ACTIVITIES

*All City and Cultural Tours written in the program are included in the price.

*If optional tours and activities or program options such as boat trips are explicitly stated in the program, they are organized with a minimum participation of 15 people, and participation is not mandatory. If sufficient numbers are not reached, excursions cannot be carried out, or optional tour/activity prices, content, and the vehicle to be used may vary depending on the number of participants. In addition, the days and times of extra tours/activities may be changed by the guide according to whether museums, ruins, or venues at the destinations are open/closed and according to weather conditions.

*The agency reserves the right to change the tour route if deemed necessary, provided that the content remains the same. 

*Excursions or tours that are not allowed to be visited or entered by local authorities or for any reason due to different causes are not operated. The Agency cannot be held responsible for the inability to carry out such excursions or tours.

ACCOMMODATION

During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified km. 

*Triple rooms may be provided depending on hotel availability, and the bed provided for the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds are foldable beds or coach beds, participants are deemed to have accepted possible congestion in the rooms and the bed type in 3rd person and/or child reservations. 

*Child discounts are valid for children staying with 2 adults and who fall into the age group specified in the pricing section.

*Breakfasts included in the tour program and taken at the hotel are served in accordance with the breakfast culture of the country you are in. 

*In case of possible disruptions, our agency, due to technical issues reported to us by the hotel management, reserves the right to change the hotel names provided that the hotel category remains the same.

FLIGHT TIMES

Izmir                   ✈︎         Milan        ⏱︎      3 hr 05 min    

Milan                  ✈︎         Izmir            ⏱︎      3 hr 10 min 

CLOTHING and NECESSARY ITEMS

For the autumn and winter period, we recommend clothing that will keep you warm and allow you to move comfortably, as well as an umbrella and a thin raincoat. In addition, we recommend bringing a camera, video camera, their chargers, spare memory cards, and charging devices.

LOSSES, OFFICIAL DOCUMENTS, PASSPORT and ID LOSSES

*During your trip, when leaving the hotels you stay at, please make sure that you have taken all your belongings. If lost items are found, the costs incurred while delivering them to the country and/or person belong to the owner of the item.

*In the event that your passport is lost or stolen, the Agency official/guide must continue the Tour Program for the other traveling guests as promised by the agency; therefore, they should know that they must handle all organization related to passport procedures, return travel, or joining the tour in the country where the loss/theft occurred on their own responsibility. Our Agency does not accept responsibility for any difficulties or problems that may arise in this regard. *The Agency is not responsible for items forgotten, lost, or stolen during the tour

ABOUT AIR TICKETS and FLIGHTS

*Before the tour date, flight times and air ticket reservation number information are shared by our agency. Since it is a group reservation, you may complete your baggage and customs procedures only with your passport at the specified time and counter, even without your ticket. Our check-in procedures are carried out by our agency.

*During registration, the name on the passport, date of birth, passport and ID number must be entered into the system. Air tickets are issued according to this information. Any air ticket cancellations or changes arising from incorrect information will be charged to guests as a no-show fee.

*If you are late for the flight or cannot catch the plane due to reasons related to your own circumstances, our agency is not responsible for losses resulting from payments made to hotels and airlines due to your inability to participate.

*Our agency is an intermediary institution between the airline and the passenger, and is subject to the Hague Protocol of 28.09.1955. On scheduled and special flights, there may be a risk of delay, or the times may change before the current trip and flight. Routes may vary depending on the city where the plane will land. All times must be confirmed 48 hours before the departure dates.  Our agency is obliged to notify these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that flight details may change.  *Children between 0-2 years of age do not pay airport tax and airport services fee. 

TRANSPORTATION and LOCAL TRANSPORTATION SERVICES

*Wearing your seat belt is mandatory during the journey. For our passengers aged 0-4, it is mandatory to bring a “vehicle baby seat.” In case of non-compliance with the rules, our agency cannot be held responsible for any traffic fines or penalties that may be applied.

*Even if the vehicle seat numbers provided in the countries to be visited are as purchased, their direction, place, or location may differ. Seating is arranged according to the vehicle conditions of the relevant country.

*All vehicles offered by local vehicle service providers for transportation and transfer services are inspected in accordance with European Union rules and conditions. Vehicles that pass inspection provide service if they are comfortable and flawless regardless of their model and age.

*Including the tours specified in the program, in cases where the tour cannot be carried out because local authorities do not allow visits or entry on the day and time of the tour, or due to closed roads because of any event or because weather conditions make the tour impossible, our Agency is not responsible for the inability to conduct the aforementioned tours. Some tours may be carried out by public transportation or on foot where roads are closed or vehicle entry is not allowed, if possible.

*During your trip, seat numbers are assigned and fixed according to the order of reservation. Even if the given seat numbers are the same in numbering, their direction, place, or location may differ. Seating is arranged according to the vehicle conditions of the relevant country.

HEALTH

We do not think you will encounter any health issues that could threaten your well-being with meals taken at the region’s good restaurants and hotels. However, when you are not with the group, we recommend being careful about food and drink, definitely consuming only bottled water, avoiding ice, milk and dairy products, eating meat and fish products that you are sure are well cooked, and for fruit, eating fruits that can be peeled, such as bananas and pineapples.

We strongly recommend that you obtain a report and invoice from the health facilities where you receive treatment in case of health problems or injuries that may occur due to reasons beyond your control. This will be beneficial if you need it for insurance-related procedures.

ABOUT THE CONTRACT and CANCELLATIONS

*For tours with flights, there is an unconditional cancellation right up to 30 days before the tour departure date. For cancellations exceeding 30 days (25 days before the tour departure date), the remaining amount is refunded after deduction of the airline ticket and non-refundable operational expenses. For cancellations made less than 25 days before the tour departure date, there is no right to a refund. Paid by the consumer.

*All guests are deemed to have purchased the tour by agreeing to comply with the conditions and rules separately stated under the headings above.  It is an integral part of the Tour Registration contract.

TRAVEL HEALTH and CANCELLATION INSURANCE

*The insurance arranged by our Agency for this trip covers you with the Professional Liability Insurance mandated for agencies by the Association of Turkish Travel Agencies and with travel health coverage. Travel Health coverage is valid for ages 0-65. Our guests over 65 are required to obtain insurance by paying an additional premium. We recommend that you always obtain Travel and Health Insurance for every trip to ensure your protection.

*However, it should be known that this insurance does not cover unconditional and unrestricted cancellations; in case of force majeure, non-chronic and sudden illnesses, accidents, and when a first-degree relative experiences such adverse conditions, the reports to be obtained are submitted to the relevant insurance company and kept within the cancellation coverage as a result of evaluation. These evaluations are carried out by the relevant Health and Insurance Company’s health institutions, and are outside the scope of our agency’s responsibility.

PAYMENT METHOD

*You can make your payments through the banks clearly stated on our website, and if necessary, you can also make them with your Credit Card.

*Whatever currency and amount were used for payments made during tour registration; in case of cancellation-refund, repayment is made in the same currency and amounts.

TRAVEL HEALTH AND CANCELLATION INSURANCE:
*The insurance arranged by our Agency for this trip covers you with the Professional Liability Insurance mandated for agencies by the Association of Turkish Travel Agencies and with travel health coverage. Travel Health coverage is valid for ages 0-65. Our guests over 65 are required to obtain insurance by paying an additional premium. We recommend that you always obtain Travel and Health Insurance for every trip to ensure your protection.
*However, it should be known that this insurance does not cover unconditional and unrestricted cancellations; in case of force majeure, non-chronic and sudden illnesses, accidents, and when a first-degree relative experiences such adverse conditions, the reports to be obtained are submitted to the relevant insurance company and kept within the cancellation coverage as a result of evaluation. These evaluations are carried out by the relevant Health and Insurance Company’s health institutions, and are outside the scope of our agency’s responsibility.

ABOUT THE CONTRACT AND CANCELLATIONS:
*For tours with flights, there is an unconditional cancellation right up to 30 days before the tour departure date. For cancellations exceeding 30 days (25 days before the tour departure date), the remaining amount is refunded after deduction of the airline ticket and non-refundable operational expenses. For cancellations made less than 25 days before the tour departure date, there is no right to a refund. Paid as compensation by the consumer.