This tour is organized with a minimum participation requirement of 30 people. If sufficient participation is not achieved, the latest cancellation notification date is 20 days before the tour start date. The tour canceled due to insufficient participation will be communicated to you through your agency.
VISA
Ordinary Passport ✅ Visa Required
Green Passport ❌ Visa Not Required
Service Passport ❌ Visa Not Required
You must have a passport valid for 6 months from the end date of travel and not older than 10 years.
For destinations requiring a visa, the visa application must be made with the documents specified in the “Documents Required for Visa” list that your agency will provide to you for the visa application. In order to avoid any issues with customs police at the border of the country to be visited due to torn, worn, wet and/or similarly damaged passports; such passports must be renewed and, if the country applies a visa to T.C. citizens, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. Since our guests under the age of 18 may be asked by the police officer on duty at country entry and exit points to present a document showing the mutual consent of the parents when traveling alone or with only one of their parents; we recommend that our guests under 18 and their parents be sensitive on this matter.
*Having a valid passport and/or a visa obtained (for the destination/passport requiring a visa) does not mean that entry into the country is guaranteed. The passport police have the authority to refuse entry. Our agency is not responsible for this situation; responsibility belongs to the passenger.
* As of 10 April 2026, within the scope of the European Entry/Exit System (EES) implemented in European Union countries, passport control procedures at border crossings are carried out by taking biometric data (fingerprint and facial recognition).
Due to this application, congestion, long waiting times, system delays or inability to read biometric data may occur at airports and border gates.
These processes are entirely under the control of the relevant country’s border security units, and our agency has no authority to intervene. Therefore, our agency cannot be held responsible for any delays, waiting times, or schedule disruptions that may occur as a result.
We strongly recommend that our guests’ passports be in physically suitable condition, that there are no situations that may prevent biometric data collection (cuts, wounds, excessive cream, etc.), and that they allow sufficient time for border procedures.
“This application is an international security procedure, and all guests who purchase the tour are deemed to have accepted this process.”
HEALTH
We do not think that you will encounter any health-threatening problems with meals taken at the region’s good restaurants and hotels. However, when you are not with the group, we advise you to be careful about food and drink, to definitely consume bottled water, to avoid ice, milk and dairy products, to eat meat and fish products that you are sure are well cooked, and with fruit to eat fruits that can be peeled, such as bananas and pineapple.
We strongly recommend that, in case of health problems or injuries that may occur for reasons beyond your control, you obtain a report and invoice from the healthcare facilities where you receive treatment. This will be beneficial if you need it for insurance-related procedures.
FLIGHT DURATIONS
Izmir ✈︎ Lisbon ⏱︎ 4 hr 50 min
Lisbon ✈︎ Izmir ⏱︎ 4 hr 15 min
TOURS & OPTIONAL TOURS AND ACTIVITIES
*All City and Culture Tours written in the program are included in the price.
*Optional tours and activities or boat trips, etc. are organized with a minimum participation requirement of 15 people, and participation is not mandatory. If the required number is not reached, the tours cannot be carried out, or the prices, content, and vehicle to be used for optional tours / activities may vary depending on the number of participants. In addition, the days and times of extra tours / activities may be changed by the guide according to the opening/closing status of museums, ruins, or venues at the places to be visited and according to weather conditions.
*The agency reserves the right to change the route of the tour when deemed necessary, provided that the content remains the same.
*Excursions or tours that are not permitted to be visited or entered by local authorities or for various reasons are not carried out. The Agency cannot be held responsible for the inability to carry out these excursions or tours.
ACCOMMODATION
*During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified km.
*Triple rooms may be provided depending on hotel availability, and the bed offered to the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds are foldable beds and coach beds, participants are deemed to have declared that they accept the possible cramped conditions in the rooms and the bed type in reservations for a 3rd person and/or child.
*Child discounts are valid for only one (1) child staying with 2 adults and matching the age group specified in the pricing section.
*Breakfasts received at the hotel among the services included in the tour program are served in accordance with the breakfast culture of the country and generally with a limited menu called continental breakfast, consisting of butter, jam, bread, tea or coffee, and may be served in a separate hall allocated to the group.
*In the event of possible disruptions caused by technical problems reported to us by the hotel management, our agency reserves the right to change the hotel names provided that the category remains the same.
FOOD CULTURE:
Portuguese cuisine; thanks to Brazilian natives, African peoples, and its former colonies in Asia, the Portuguese have encountered many flavors from different cultures and have adapted these tastes to their own cuisine over time. With the strong influence of its maritime history, seafood is at the center of the cuisine; fish, potatoes, rice, bread, and olive oil are among the most commonly used basic ingredients. Bacalhau (salted cod), Caldo Verde (cabbage soup), and Sardinhas Assadas (grilled sardines) are among the standout flavors of Portuguese cuisine. In desserts, Pastel de Nata (Belém Tart) has become a symbol of the country.
CURRENCY
In Portugal the official currency is Euro (EUR) and it is widely used throughout the country.
TIME ZONE
Portugal, Western European Time (WET) is used, and it is 3 hours behind Turkey.
SHOPPING:
There is the opportunity to shop at shopping centers in city centers and small stalls selling souvenirs. In addition, during the tour of Barcelona’s famous La Roca Outlet Village, you can find famous brands at affordable prices.
CLOTHING AND NECESSARY ITEMS
For the Spring Period:
Since weather conditions can vary during the day in the spring months, we recommend that you choose clothes that you can layer. It would be useful to bring long-sleeved T-shirts, thin shirts, cotton pants, comfortable walking shoes, a thin jacket or a light sweater for cool evenings. We also advise you to bring a thin raincoat or umbrella in case of rain. In addition, we recommend bringing a hat, sunglasses, sunscreen, earplugs for possible noise, a camera, a video camera, chargers for these devices, spare memory cards, and power banks.
IMPORTANT NOTES
*Having a valid passport and/or a visa obtained (for the destination/passport requiring a visa) does not mean that entry into the country is guaranteed. The passport police have the authority to refuse entry. Our agency is not responsible for this situation; responsibility belongs to the passenger.
*Children aged 0-2 do not pay field tax or field service fees.
*The panoramic city tours included in the tour package are tours organized for the general introduction of the cities and carried out panoramically with guide narration from inside the vehicle, lasting at most 2-3 hours and not including museum or archaeological site entries.
*Our Agency is not responsible for the inability to carry out the tours in question, including the other tours specified in the program, in cases where, on the day and time coinciding with the tour, visiting or entering is not permitted by local authorities, or the tour becomes impossible due to closed roads because of any event or due to weather conditions. Some tours may be carried out by public transportation or on foot where roads are closed or vehicle entry is not permitted, within the possibilities.
ABOUT AIR TICKETS & FLIGHTS
*Before the tour date, flight times and flight ticket reservation number information are shared by our agency. Due to the group reservation, you can check in at the specified time and counter with only your passport, even without your ticket.
*During registration, the name, date of birth, passport and identity number on the passport must be entered into the system. Flight tickets are issued according to this information. Flight ticket cancellations or changes due to incorrect information will be charged to guests as a no-show fee.
*In cases where you are unable to participate because you missed the flight or could not reach the plane for reasons related to your own circumstances, our agency is not responsible for the losses arising from payments made to hotels and airlines.
*Our agency acts as an intermediary between the airline and the passenger; flight times may change before departure, and all times must be confirmed 48 hours before departure dates. If the number of people participating in the package tour is insufficient, tour cancellation is notified to the consumer 7 days in advance. There may be route changes depending on the city where the plane lands.
TRANSPORTATION and LOCAL TRANSPORTATION SERVICES
*It is mandatory to wear your seat belt during the journey. For our passengers aged 0-4, it is mandatory to bring a “vehicle baby seat.” If the rules are not followed, our agency cannot be held responsible for any traffic fines or sanctions that may be imposed.
*Even if the assigned vehicle seat numbers in the countries traveled to are as purchased, their direction, place, or location may differ. Placement is made according to the vehicle conditions of the country concerned.
*All vehicles offered by local vehicle service providers for transportation and transfer services are inspected in accordance with European Union rules and conditions. Vehicles that pass inspection provide service if they are comfortable and flawless, regardless of their model and age.
*Our buses generally have charging sockets; some vehicles may have differences in equipment. Therefore, we recommend that you bring a power bank with you.
LOSSES, OFFICIAL DOCUMENTS, PASSPORT AND ID LOSSES
*When leaving the hotels you stay at during your trip, please make sure that you have taken all your belongings. In cases where forgotten items are found, the expenses incurred while delivering them to the country and/or person belong to the owner of the item.
*In the event that your passport is lost or stolen, the Agency official/guide must continue the Tour Program for the other traveling guests as promised by the agency; therefore, they must know that they will act under their own responsibility regarding all arrangements related to passport procedures, return travel, or joining the tour in the country where the loss/theft occurred. Our Agency accepts no responsibility for any difficulties or problems arising in this regard.
*The Agency is not responsible for items forgotten, lost, or stolen during the tour.
PAYMENT METHOD
*You can make your payments through the banks clearly stated on our website, and if necessary, you can also make them with your credit card.
*Whatever currency and amount the payments made during tour registration are made in; in case of cancellation-refund, the refund is made in the same currency and amounts.
TRAVEL HEALTH AND CANCELLATION INSURANCE:
*The insurance arranged by our Agency for your travel in question is within the scope of the Professional Liability Insurance that the Turkish Travel Agencies Association makes mandatory for agencies and the travel health insurance that will secure you in terms of health. Travel Health coverage is valid for ages 0-65. Our guests over 65 must obtain their insurance by paying an additional premium. We recommend that you always take out Travel and Health Insurance for every trip to protect yourself.
*However, it should be known that this insurance does not cover unconditional cancellations; in case of force majeure, reports to be obtained for non-chronic and sudden illnesses, accidents, and situations involving first-degree relatives in such adverse circumstances are submitted to the relevant insurance company and evaluated, and cancellation is covered as a result. These evaluations are made by the relevant Health and Insurance Company’s health institutions and are outside the scope of our agency’s responsibility.
ABOUT THE CONTRACT AND CANCELLATIONS:
*On flights-included tours, there is an unconditional cancellation right up to 30 days before the tour departure date. In cancellations beyond 30 days (25 days before the tour departure date), the remaining amount is refunded after deduction of the flight ticket and non-refundable operational expenses. Cancellations made less than 25 days before the tour departure date do not have a refund right. It is paid as compensation by the consumer.