Antalya-Departure Christmas Markets, Alpine Peaks by Train and Cable Car, Alsace & Colmar Tour Route V2

PARTICIPATION REQUIREMENT

This tour is organized with a minimum participation requirement of 30 people.  If sufficient participation is not achieved, the final cancellation notification date is 20 days before the start of the tour. A tour cancelled due to insufficient participation will be notified to you through your agency.

VISA

Ordinary Passport ✅ Visa required 
Green Passport   ❌  Visa not required
Service Passport  ❌ Visa not required   

Your passport must be valid for 6 months from the end date of the trip and must not be older than 10 years.
For destinations requiring a visa, the visa application must be submitted with the documents specified in the “Documents Required for Visa” list that your agency will provide to you. In order to avoid problems with customs police at the border gate of the country to be visited due to torn, worn, wet and/or similarly damaged passports; such passports must be renewed, and if the country applies visa requirements to citizens of the Republic of Türkiye, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. Since guests under the age of 18 travelling alone or with only one of their parents may be asked by police officers at country entry and exit points for a document showing the joint consent of both parents; we recommend that our guests under 18 and their parents pay particular attention to this matter. 
*Having a valid passport and/or having obtained a visa (for a destination/passport requiring a visa) does not mean that entry into the country is guaranteed. Passport police have the authority to deny you entry to the country. Our agency is not responsible for this situation; responsibility belongs to the passenger.
*As of 10 April 2026, under the European Entry/Exit System (EES), which came into force in European Union countries, passport control procedures at border crossings are carried out by collecting biometric data (fingerprints and facial recognition).
Due to this application, situations such as congestion, long waiting times, system delays or failure to read biometric data may occur at airports and border gates.
These processes are entirely under the control of the relevant country’s border security units, and our agency has no authority to intervene. Therefore, our agency cannot be held responsible for delays, waiting times or any resulting disruptions to the program.
Our guests are strongly advised to ensure that their passports are physically suitable, that there are no conditions that could prevent biometric data collection (cuts, wounds, heavy cream, etc.), and that they allow sufficient time for border procedures.
 “This application is an international security procedure, and all guests who purchase the tour are deemed to have accepted this process.”

HEALTH

We do not expect you to encounter any health-threatening problems with the meals served at the region’s good restaurants and hotels. Nevertheless, we recommend that you be careful about eating and drinking when you are not with the group, consume only bottled water, avoid ice, milk and dairy products, eat meat and fish products that you are sure have been thoroughly cooked, and choose fruits such as bananas and pineapples that can be peeled. 

FLIGHT DURATIONS

Antalya                ✈︎         İzmir                     ⏱︎       1 hr 5 min
İzmir                     ✈︎         Stuttgart            ⏱︎       3 hr 05 min
Zürich                     ✈︎         İzmir                      ⏱︎       3 hr 10 min
İzmir                      ✈︎          Antalya               ⏱︎       1 hr 5 min       

TOURS, OPTIONAL TOURS & ACTIVITIES

All city and cultural tours are included in our program. 

*Boat trips or entertainment activities are not part of the cultural tour and are optional and not included in the price.

*The agency reserves the right to change the tour route when deemed necessary, provided that the content remains the same. 

*Excursions or tours that are not permitted for any reason by local authorities or for other reasons will not be conducted. The agency cannot be held responsible if these excursions or tours cannot be carried out.

ACCOMMODATION

*During periods such as fairs, congresses, concerts, events and sports tournaments, hotels may be used at distances greater than the specified kilometres. 

*Triple rooms may be provided depending on hotel availability, and the bed offered to the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds consist of beds referred to as folding beds and coach beds, participants making reservations for a 3rd person and/or child are deemed to have declared that they accept the possible crowding in the rooms and the bed type.

*Child discounts are valid for one (1) child staying with 2 adults and belonging to the age group specified in the pricing section.

*Breakfasts taken at the hotel among the services included in the tour program are served in accordance with the breakfast culture of the country visited and generally consist of a limited menu of butter, jam, bread, tea or coffee, referred to as a continental breakfast; they may be served in a separate room allocated to the group.

*Due to possible disruptions and technical problems reported to us by hotel management, our agency reserves the right to change the names of the hotels, provided that their category remains the same.

CURRENCY

The currency used in European countries is the Euro.It is recommended that you carry small amounts of Euros with you.

TIME ZONE

Europe is 1 hour behind Türkiye during the summer time zone and 2 hours behind during the winter time zone. For example, when it is 18:30 in Türkiye in winter, it is 16:30 in Europe.

USE OF TELEPHONES

*Vehicles in Europe do not have Wi-Fi / Internet service. However, you can obtain a free password at the hotel reception or from hotel officials with the assistance of our guide and use the internet. 

*Do not forget to obtain support from your operator in Türkiye regarding telephone use abroad.

*In some countries, upon arrival, you can purchase cards from operators at airports that you can use in that country at very affordable prices and benefit from internet and calling services throughout your trip. 

CLOTHING AND NECESSARY ITEMS

For the Autumn and Winter Period:
We recommend choosing clothes that allow you to move comfortably while also keeping you warm during autumn and winter. In case weather conditions may vary, it would be useful to bring layered clothing, a light raincoat and an umbrella. We also recommend that you bring comfortable walking shoes, personal care products, a camera, video camera, chargers for these devices, spare memory cards and portable chargers.

FOOD CULTURE

*Swiss cuisine is influenced not only by French and German cuisine but also primarily by Switzerland’s history as an agricultural country. Many traditional Swiss dishes tend to be relatively simple and are made from basic ingredients such as potatoes and Swiss cheese. 

*French cuisine, whose roots date back to the Middle Ages, has a rich culture. French cuisine, whose fame has spread throughout the world with its famous wines and various cheeses, is known for meat dishes cooked with different sauces and famous desserts such as crème brûlée, macarons and soufflé. 

ELECTRICITY

Electrical outlets are the same as in Türkiye.

SHOPPING

Shopping is available at shopping centres in city centres and small stalls selling souvenirs.

IMPORTANT NOTES

*Having a valid passport and/or having obtained a visa (for a destination/passport requiring a visa) does not mean that entry into the country is guaranteed. Passport police have the authority to deny you entry to the country. Our Agency is not responsible for this situation; responsibility belongs to the passenger.

*Our Agency acts as an intermediary between the airline and the passenger and is subject to the 28.09.1955 Hague Protocol. There may be a risk of delays on scheduled and charter flights, or times may change before the existing tour and flight. Our Agency is obliged to notify you of these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that flight details may change. 

*Children between 0 and 2 years of age do not pay airport taxes and airport service fees.

*The panoramic city tours included in the tour package are tours lasting no more than 2–3 hours, organized for the general introduction of cities and conducted panoramically with a guide’s narration from inside the vehicle; they do not include museum or archaeological site entrance fees. 

*Including the other tours specified in the program, our Agency is not responsible if the relevant tours cannot be carried out because local authorities do not permit visiting or entering the destination at the date and time corresponding to the tour, because roads are closed due to any event, or because weather conditions make the tour impossible. Some tours may be conducted by public transport or on foot, where possible, in areas with closed roads or where vehicle entry is not permitted.

ABOUT AIR TICKETS & FLIGHTS

*Flight times and the reservation number information for air tickets will be shared by our agency before the tour date. Since this is a group reservation, you can check in at the specified time and counter using only your passport, even without your ticket.

*During registration, the name as shown in the passport, date of birth, passport number and identity number must be entered into the system. Air tickets are issued according to this information. No-show fees arising from the cancellation or changes of air tickets due to incorrect information will be charged to the guests.

*Our agency is not responsible for any losses arising from payments made to hotels and airline companies in cases where you are unable to participate because you are late for the flight or fail to catch the relevant flight due to reasons attributable to you.

*Our Agency acts as an intermediary between the airline and the passenger; flight times may change before departure, and all times must be reconfirmed 48 hours before the departure dates. If there are not enough participants for the package tour, cancellation of the tour will be notified to the consumer 7 days in advance. Routes may change depending on the city where the aircraft lands.

TRANSPORTATION AND LOCAL TRANSPORTATION SERVICES

*You are required to wear your seat belts during the journey. For passengers between 0 and 4 years of age, it is mandatory to bring a “child car seat.” If the rules are not followed, our agency cannot be held responsible for traffic fines or sanctions imposed.

*Even if the vehicle seat numbers provided in the countries to be visited are as purchased, their direction, location or position may differ. Placement is made in accordance with the vehicle conditions of the country concerned.

*All vehicles provided by local vehicle service providers for transportation and transfer services are inspected in accordance with European Union rules and conditions. Vehicles that pass inspection provide service as long as they are comfortable and free of defects, regardless of their model or age. 

*Vehicles in Europe are generally comfortable and well-equipped; however, it is recommended that you prepare a travel kit containing items such as a spare battery that you may need in any situation. 

LOST ITEMS, OFFICIAL DOCUMENTS, PASSPORT AND IDENTITY DOCUMENT LOSSES

*When leaving the hotels where you stay during your trip, please make sure that you have taken all your belongings. If forgotten items are found, the costs incurred in delivering them to the country and/or person concerned belong to the owner of the items.

* In the event that your passport is lost or stolen, the representative/guide of our Agency must continue the Tour Program as undertaken by the agency for the other travelling guests; therefore, they should know that they must handle all organization related to passport procedures, return or rejoining the tour in the country where the loss/theft occurred at their own responsibility. Our Agency accepts no responsibility for any difficulties or problems that may arise in this regard.

*The Agency is not responsible for items forgotten, lost or stolen during the tour.

TRAVEL HEALTH AND CANCELLATION PROTECTION:
*The insurance arranged by our Agency for your trip provides coverage to protect you in terms of the Professional Liability Insurance made mandatory for Agencies by the Association of Turkish Travel Agencies and travel health. Travel health coverage is valid for individuals aged 0–65. Guests over 65 years of age must obtain insurance by paying the applicable surcharge. We recommend that you always obtain Travel and Health Insurance for every trip in order to ensure that you are covered.
*However, it should be known that this insurance does not cover unconditional and undocumented cancellations; in the event of force majeure, cancellations are covered following the submission and assessment by the relevant insurance company of reports concerning non-chronic and sudden illnesses, accidents and such adverse circumstances affecting a first-degree relative. These assessments are carried out by the relevant health and insurance company healthcare institutions and are outside the scope of our agency’s responsibility.

ABOUT THE CONTRACT AND CANCELLATIONS:
*For tours with flights, there is an unconditional cancellation right up to 30 days before the tour departure date. For cancellations exceeding 30 days (25 days before the tour departure date), the remaining amount is refunded after deducting the airline ticket and non-refundable operational expenses. There is no right to a refund for cancellations made less than 25 days before the tour departure date. The amount is paid by the consumer as compensation.