Christmas Markets on the Rhine River from Ankara with Direct Flight, Fully Packed V2

CANCELLATION AND TERMINATION CONDITIONS

1.           In cancellation/termination notices made 60 days or more before the start date of the cruise, the tour fee paid by the Consumer will be refunded without any deduction, except for expenses arising from mandatory taxes, fees, and similar legal obligations to be paid.

2.           In cancellation/termination notices made between 59 days (inclusive) and 30 days (inclusive) before the start date of the cruise, a cancellation deduction of 50% of the tour fee per person is applied; the remaining amount is refunded to the Consumer.

3.           In cancellation/termination notices made 29 days (inclusive) or less before the start date of the cruise, a deduction of 100% of the tour fee is applied and no refund is made.

General Information

Our Ship; SCYLLA - GLORİA

https://www.scylla.com/river-cruise-ships/our-ships/ms-gloria

About Our Ship

-All cabins located on the middle and upper decks have French balconies and windows that can be opened.

-A certain portion of the lower-deck cabins are located below the water level. For this reason, lower cabins have windows that cannot be opened.

-Cabins specified as Category A are the cabins located near the front of the ship.

-Cabins specified as Category B are the cabins located near the rear (engine) section of the ship.

-For travel with children and infants on river ships, prices are given according to the ship company’s availability and approval on this matter.

Participation Condition

There is a maximum limit of 30 people for this trip. In the event of a possible route or date change by the ship company, the tour will continue with the new route.

Visa

Ordinary Passport                     Visa required (Multiple-entry Schengen) 

Green Passport                          Visa not required

Service Passport                   Visa not required

You must have a passport valid for 6 months from the end date of travel and not older than 10 years.

Having a valid passport and/or a visa obtained (for the destination/passport requiring a visa) does not mean that entry into the country will be allowed. The passport police has the authority to refuse you entry into the country. Gazella is not responsible for this situation; responsibility belongs to the passenger. 

For destinations where a visa is required, the visa application must be made with the documents specified in the list of “Documents Required for Visa” that your agency will provide to you for the visa application.

In order to avoid problems with customs police at the border gate of the country to be visited due to passports that are torn, worn, wet and/or otherwise damaged; such passports must be renewed, and if it is a country applying visas to T.C. citizens, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. 

Since our guests under 18 may be asked by the police officer on duty at country entry-exit points for a document showing the joint consent of the mother and father when traveling alone or with only one of their parents, we recommend that our guests under 18 and their parents be sensitive about this issue.

Health

River Cruise ships do not have a fully equipped Health Center staffed by specialist doctors and medical personnel. In emergencies, the reception calls medical teams from the nearest healthcare facility to the ship within a very short time. Such healthcare services are subject to a fee. Your health insurance will support you in this matter.

Optional Tours & Activities

Optional tours and activities are organized by the local agency we work with, with a minimum participation requirement of 20 people, and participation is not mandatory. If the required number is not met, the excursions may not be held, or the prices, content, and vehicle used for optional tours/activities may vary depending on the number of participants. In addition, the days and times of the extra tours/activities may be changed by the guide according to the opening/closing status of museums, archaeological sites, or venues at the places to be visited, and according to weather conditions.

Panoramic city tours included in the tour package are tours arranged for a general introduction of the cities and lasting no more than 2-3 hours, conducted panoramically from inside the vehicle with guide commentary and not including museum or archaeological site entrances. Panoramic tours, including the other tours specified in the program, are not the responsibility of the Tour Operator if they cannot take place on the day and time of the tour because they are not allowed to be visited or entered by local authorities, or due to roads closed because of any event, or if weather conditions make the tour impossible. Some tours may be carried out by public transportation or on foot where possible, at closed roads or points where vehicle entry is not permitted.

Currency

It is useful to have Euro (EUR) with you.

Phone Use

Your mobile phone line can be used if it is open for international calls (roaming).

Cuisine Culture

During your trip, our ship will present distinguished examples of European cuisine to our valued guests on certain days.

Electricity

Electrical outlets are the same as in Turkey.

Shopping

There are shopping malls in city centers and opportunities to shop from small souvenir stalls.

Important Notes

*The times stated in the program have been taken from Starling fleet and Sunexpres Airlines. Our agency is not responsible for any changes that may occur in the times. Therefore, in the event of any time change, our agency reserves the right to arrange the content of the program. In addition, on our sea & river tours, due to sudden port conditions, bad weather conditions, water level changes, sea & river traffic, strikes in river level locks, etc. “force majeure” reasons, the ship company and the ship captain have the right to make changes to the program. Our agency is not responsible for these changes.

*Our agency will not be responsible for passengers who do not arrive at the airport or port specified by our agency at the announced times for the start of the tour and who miss the plane or ship and cannot board. The transportation costs required for passengers who miss the plane or ship to rejoin the tour are their own responsibility.

*Bringing alcoholic beverages, irons, hair dryers, kettles, bottle warmers, electric blankets, etc. onto the ship is strictly prohibited. Each cabin has a hair dryer; many cabins also have a kettle.

*At the start of our cruise, luggage tags in specific colors will be assigned for your suitcases. It is extremely important that these tags are filled out completely so that your suitcases arrive correctly at your cabins.

*Your luggage may not arrive in your cabin until late in the evening on the first day the ship departs. Therefore, on your first day of boarding, it is advisable to place your important items in a small handbag and keep them with you.

*A safety drill and presentation will be held on the first day of your trip so that you can familiarize yourself with evacuation procedures in case of an emergency. Participation is extremely important. Your guides and the ship staff responsible for your room will direct you to the meeting point for the drill.

*You may benefit from the ship’s paid satellite-connected internet system. To keep costs low, be sure to choose the packages recommended by the ship.

*Every evening on the ship, a detailed program for the next day will be left in your cabin. This program includes all activities on board, information about entertainment events, and important notes in full.

*We kindly ask you to take care of all your personal belongings during the tour. There is a safe in all cabins on the ship where you can keep your valuables. Our agency does not assume responsibility for the loss or theft of money and valuables forgotten in the cabin or luggage. Support will be provided to send your found items to you via cash-on-delivery cargo service from the country where they were found.

*It is absolutely necessary to strictly adhere to the ship’s departure times from ports on the days following the start of the tour as well. At ports, you must board the ship no later than 45 minutes before the ship’s departure time. Otherwise, you may not be able to board. Our agency will not be responsible for such a situation. The transportation costs required to rejoin the cruise from a suitable port where boarding is permitted are the passenger’s own responsibility.

*At the end of your cruise, the tags that will be left in your cabins the night before must be attached. In the early morning, they must be left in front of your cabin doors; afterwards, your suitcases will be collected and lined up in front of the buses to be transferred. They will be received by the passengers there.