Full of Christmas Markets on the Rhine River with Direct Flights from Ankara

Participation Requirement

This tour has a maximum capacity of 30 people. In the event of a possible route or date change by the cruise company, the tour continues on the new route.

Visa

Ordinary Passport                    Visa required (Multiple-entry Schengen) 

Green Passport                          No visa required

Service Passport                    No visa required

You must have a passport valid for 6 months from the end date of travel and not older than 10 years.

Having a valid passport and/or having obtained a visa (for a destination/passport requiring a visa) does not mean that entry into the country will be allowed. The passport police have the authority to refuse you entry into the country. Gazella is not responsible for this situation; responsibility belongs to the passenger. 

For destinations requiring a visa, the visa application must be submitted with the documents specified in the “Documents Required for Visa” list that your agency will provide for the application.

In order to avoid any problems with customs police at the border crossing of the country to be visited due to passports that are torn, worn, wet and/or similarly damaged; such passports must be renewed and, if the country applies a visa to T.C. citizens, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. 

Since our guests under 18 traveling alone or with only one of their parents may be asked by the police officer at border entry/exit for a document showing the joint consent of the mother and father, we recommend that our guests under 18 and their parents be sensitive about this issue.

Health

River Cruise ships do not have a well-equipped Health Center with specialist doctors and medical staff. In emergencies, reception calls the health teams from the nearest health institution to the ship within a very short time. Such medical services are charged. Your health insurance will be supportive in this regard.

Optional Tours & Activities

Optional tours and activities are organized by the local agency we work with, with a minimum participation requirement of 20 people, and participation is not mandatory. If sufficient numbers are not reached, excursions may not be operated, or the prices, content, and vehicles to be used for optional tours/activities may vary depending on the number of participants. In addition, the days and times of extra tours/activities may be changed by the guide according to the open/closed status of museums, ruins, or venues in the places to be visited and according to weather conditions.

Panoramic city tours included in the tour package are tours organized for the general introduction of cities, carried out panoramically from inside the vehicle with guide commentary, lasting at most 2-3 hours and not including museum or archaeological site admissions. Panoramic tours, including other tours specified in the program, are not the responsibility of the Tour Operator if they cannot take place on the day and time of the tour due to routes that are not allowed to be visited or entered by local authorities, or due to closed roads caused by any event, or if the tour becomes impossible due to weather conditions. Some tours may be carried out by public transportation or on foot where roads are closed or vehicle access is not permitted, within possible means.

Currency

It is advisable to have Euro (EUR) with you.

Phone Use

Your mobile phone line can be used if it is open to international calls (roaming).

Food Culture

During your trip, our ship will offer our valued guests selected examples of European cuisine on certain days.

Electricity

The power outlets are the same as in Turkey.

Shopping

There are shopping malls in city centers and small stalls selling souvenirs where shopping is possible.

Important Notes

*The times stated in the program have been obtained from Starling fleet and Sunexpres Airlines. Our agency is not responsible for any changes that may occur in the times. Therefore, in the event of any time change, our agency reserves the right to adjust the content of the program. In addition, on our sea & river tours, due to sudden port conditions, bad weather conditions, water level changes, sea & river traffic, strikes in river lock pools, etc., caused by “force majeure” reasons, the cruise company and the ship captain have the right to make changes to the program. Our agency is not responsible for these changes.

*Our agency shall not be responsible for passengers who do not show up at the airport or port at the times announced by our agency for the start of the tour, miss the plane or ship and are unable to board, and therefore cannot undertake the trip. Transportation costs required for passengers who miss the plane or ship to rejoin the tour are their own responsibility.

*It is strictly forbidden to bring alcoholic beverages, irons, hair dryers, water heaters, bottle warmers, electric blankets, etc. onto the ship. Hair dryers are available in every cabin and water heaters are available in many cabins.

*At the beginning of our cruise, luggage tags in specific colors will be assigned for your suitcases. Filling out these tags completely is extremely important for your suitcases to reach your cabins correctly.

*Your suitcases may not arrive in your cabin until late evening on the first day of the ship’s departure. Therefore, it is advisable to put your important necessities in a small hand bag and keep them with you on the first day you board the ship.

*A safety drill and presentation will be held on the first day of your trip so that you can become familiar with evacuation procedures in case of an emergency. Participation is extremely important. Your guides and the ship staff responsible for your room will direct you to the meeting point for the drill.

*You may benefit from the ship’s paid satellite internet system. To keep costs low, be sure to choose the packages recommended by the ship.

*Every evening on the ship, a detailed program for the next day will be left in your cabin. This program includes all activities on the ship, information about entertainment events, and important notes in full.

*We kindly ask you to take care of all your personal belongings during the tour. There is a safe in all cabins on the ship where you can store your valuables. Our agency does not assume responsibility for the loss or theft of cash and valuable personal items left in the cabin or luggage. Support will be provided to send your found items to you from the country where they were found via freight services with cash on delivery.

*In the days after the start of the tour, it is absolutely necessary to comply with the ship’s departure times at the ports. Boarding the ship must be done no later than 45 minutes before the ship’s departure time at the ports. Otherwise, you may not be able to board the ship. Our agency will not be responsible for such a situation. The transportation costs necessary to rejoin the cruise from an appropriate port where boarding is permitted are the passenger’s own responsibility.

*At the end of your cruise, the tags that will be left in your cabins one night in advance must be attached. Early in the morning, you must leave them in front of your cabin doors; then your suitcases will be collected and lined up in front of the buses where transfer will take place. They will be received there by the passengers.