From Ankara Directly by Luxury River Cruise to the Enchanting Cities of the Rhine and Moselle

Only our guests joining from Türkiye will stay on our ship specially allocated for our tour, and the entire organization will be conducted with Turkish guidance and a Turkish guest concept.

ADVANTAGEOUS ACTIVITIES PACKAGE – X LARGE  190 EUR instead of 170 EUR

Cochem Castle tour (40 EUR)

Rüdesheim Museum of Music and Wine Tasting tour (55 EUR)

Heidelberg Tour (50 EUR)

Colmar tour (45 EUR)

This trip is subject to a maximum of 30 participants. In the event of a possible itinerary or date change by the shipping company, the tour will continue along its new route.

Visa

Ordinary Passport                     Visa required (Multiple-entry Schengen)

Green Passport                          Visa not required

Service Passport                       Visa not required

Your passport must be valid for 6 months from the end date of the trip and must not be older than 10 years.

Having a valid passport and/or an issued visa (for destinations/passports requiring a visa) does not mean that entry into the country will be permitted. Passport control officers have the authority to refuse you entry into the country. Gazella is not responsible for this situation; responsibility lies with the passenger.

For destinations requiring a visa, the visa application must be submitted with the documents specified in the “Documents Required for a Visa” list that your agency will provide to you.

In order to avoid problems with customs police at the border gate of the country to be visited due to torn, worn, wet and/or similarly damaged passports, such passports must be renewed, and if the relevant country applies a visa requirement to citizens of the Republic of Türkiye, the relevant visa must be in the new passport. Otherwise, responsibility lies with the passenger.

Since guests under the age of 18 traveling alone or accompanied by only one of their parents may be asked by the police officer on duty at entry and exit points to provide a document showing the joint consent of both parents, we recommend that our guests under 18 and their parents pay particular attention to this matter.

Health

River Cruise ships do not have equipped health centers staffed by specialist doctors and medical personnel. In emergencies, reception will call medical teams from the nearest healthcare facility to the ship within a very short time. Such healthcare services are subject to a fee. Your health insurance will provide support in this regard.

Optional Tours & Activities

Optional tours and activities are organized by the local agency from which we receive services, subject to a minimum participation of 20 people, and participation is not mandatory. If the required number is not reached, the excursions may not take place, or the prices, content, and vehicles used for optional tours/activities may vary depending on the number of participants. In addition, the days and times of extra tours/activities may be changed by the guide depending on whether museums, archaeological sites, or venues at the destinations are open or closed, as well as weather conditions.

The panoramic city tours included in the tour package are tours lasting no more than 2–3 hours, organized for a general introduction to the cities and conducted panoramically with the guide's commentary from inside the vehicle, without including museum or archaeological site entrances. The Tour Operator is not responsible if the panoramic tours, including the other tours specified in the program, cannot take place because local authorities do not permit visits to or entry into the relevant places on the day and at the time scheduled for the tour, because roads are closed due to any event, or because weather conditions make it impossible to conduct the tour. Some tours may be conducted by public transport or on foot, where possible, on closed roads or at points where vehicle access is not permitted.

Currency

It is advisable to carry Euros (EUR) with you.

Telephone Use

Your mobile phone line can be used if it is enabled for international calls (roaming).

Food Culture

During your journey, our ship will serve you, our valued guests, selected examples of European cuisine on certain days.

Electricity

Electrical outlets are the same as in Türkiye.

Shopping

Shopping is possible at shopping centers located in city centers and at small stalls selling souvenirs.

Important Notes

*The times stated in the program were obtained from Starling fleet and  Sunexpress Airlines. Our agency is not responsible for any changes that may occur to the times. Therefore, in the event of any time change, our agency reserves the right to amend the content of the program. In addition, for our sea & river tours, the shipping company and the ship's captain have the right to make changes to the program due to “force majeure” reasons such as sudden port conditions, bad weather conditions, changes in water levels, sea & river traffic, strikes in river locks, etc. Our agency is not responsible for these changes.

*Our agency will not be responsible for passengers who are not present at the airport specified at the times notified by our agency for the start of the tour or at the port where the ship will dock, or who are unable to travel because they miss and cannot board the plane or ship. Any transportation expenses required for passengers who miss the plane or ship to rejoin the tour will be at their own expense.

*It is strictly forbidden to bring alcoholic beverages, irons, hair dryers, electric kettles, bottle warmers, electric blankets, etc. onto the ship. A hair dryer is available in every cabin, and an electric kettle is available in many cabins.

*At the beginning of our ship journey, luggage tags in specific colors will be assigned for your suitcases. Completing these tags fully is extremely important to ensure that your suitcases are delivered correctly to your cabins.

*Your suitcases may not arrive at your cabin until late in the evening on the ship's first departure day. Therefore, it is advisable to place essential items in a small hand luggage bag and take it with you on the first day you board the ship.

*A safety drill and briefing will be held on the first day of your journey so that you can familiarize yourself with the evacuation procedures in an emergency. Attendance is extremely important. Your guides and the ship employee responsible for your room will direct you to the assembly point for the drill.

*You may use the ship's paid satellite-connected internet system. To keep costs low, be sure to choose the packages recommended by the ship.

*Every evening, a detailed program for the following day will be left in your cabin. This program includes complete information about all activities on the ship, entertainment arrangements, and important notes.

*We kindly ask you to take care of all your personal belongings throughout the tour. All cabins on the ship have a safe where you can store your valuables. Our agency accepts no responsibility for the loss or theft of money and valuable personal belongings left in the cabin or luggage. Assistance will be provided for sending found items to you by collect-on-delivery courier service from the country where they were found.

*On the days following the start of the tour, the ship's departure times at the ports must also be strictly observed. You must board the ship at the ports no later than 45 minutes before the ship's departure time. Otherwise, you may not be able to board the ship. Our agency will not be responsible for such a situation. Any transportation expenses required to rejoin the ship tour from an appropriate port where boarding is permitted will be at the passenger's own expense.

*At the end of your ship journey, the tags left in your cabins the night before must be attached. You must leave your luggage in front of your cabin doors early in the morning; it will then be collected and lined up in front of the buses to be used for the transfer. The passengers will collect it there.